Restaurant Hostess - Pullman Deira

Maintain complete knowledge of:

• Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation,

price range and dress code

• Restaurant reservation procedures

• Daily house count, arrivals, departures, VIP’s

• Scheduled in-house group activities, locations and times

• All department policies / service procedures

• Take record and confirm restaurant reservations / cancellations in accordance with department

standards.

• Communicate reservation or cancellation changes to management as they arise throughout the shift.

• Monitor the preparation of own assignments, ensuring compliance to department standards.

• Ensure that all menu’s, check folders are cleaned and in sufficient quantity.

• Ensure that the hostess stand is cleaned and organized.

• Review the Reservation book, pre-assign designated tables and follow up on all special requests.

• Greet the guests at the entrance of the restaurant.

• Seat Guest accordingly to floor plan / being fair to each waiter.

• Show guests the table which has been designated for them

• Ensure that the guests are pleased with their table.

• Present the open menu to the guest.

• Ensure that the tables are set to the best service of the guest.

• Anticipate heavy business times and organize procedures to handle waiting lines.

• Monitor and participate to ensure that all tables are cleared and reset according to the

department procedures.

• Monitor and maintain cleanliness and working conditions of own section equipment and supplies.

• Assist restaurant staff with their job functions to ensure optimum service to guest: when requested.

• Promote a cooperative working climate, maximizing productivity and quality.

• Do table visits systematically at each meal period to ensure guest satisfaction.

• Promote F&B Outlets to each customer in down time.

• To assist in Menu printing.

Job Details

Date Posted:	2015-02-05
Job Location:	Dubai, United Arab Emirates
Job Role:	Customer Service
Company Industry:	Hospitality/Tourism/Travel

Preferred Candidate

Career Level:	Entry Level
Degree:	Certification / diploma

Apply Now - Jobs in UAE - Customer Service Jobs in UAE - Search All Jobs

Company:

Date Posted: February 05, 2015 at 07:34AM

Apply Directly Here

Restaurant Hostess - Pullman Deira