Controller - AvantGarde

Function : Transport



Reports to Operations Manager



Responsible for : Chauffeur Drivers



Conditions of Work

On shifts as per operational requirement



Purpose/Scope

To ensure a smooth transport operation during all the shifts



Main Duties

• Provides a courteous and professional service at all times

• Has complete knowledge of the transport operations

• Identifies and anticipates client’s needs and requirements as according to the Avantgarde’s standards

• Function as a liaison between the chauffeurs and the Operations Manager, offering feedback and communicating both ways

• Closely monitor performance of all chauffeurs to ensure safety of vehicles and guests is maximized

• To ensure that chauffeurs get the required trainings based on the training needs identified during operation and half-yearly feedback sessions

• To ensure all the chauffeurs report on duty on time

• To ensure all chauffeurs are well groomed and wearing clean uniform and name badges

• To ensure all lost and found items are deposited to Operations Manager

• To ensure registration and insurance policy of all vehicles are still valid

• To liaise with the contracted companies or their secretaries regarding the client’s movements

• To ensure that chauffeurs fill in the checklist for every transfer and it gets filed

• To ensure all the vehicles have enough fuel

• To forward previous day’s vehicle and revenue reports to Operations Manager daily

• Any damage due to accidents should be reported to Operations Manager and police report to be obtained



Operational

• Reports for duty punctually wearing the correct uniform and name badge at all times

• Prepares the Transportation Movement as per Taxi Mate daily

• Handles the assigning of all clients transport requests and all official transport requirements to the chauffeurs

• Monitors the vehicle movement control (tracker) properly on a daily basis which monitors all vehicles, times that they have been away from the office premises and the nature of task

• Monitors the daily trips report which keeps track of all movements of a vehicle with the kilometre readings

• Data to be fed properly to ensure error free invoicing

• Liaises with outsourced vehicle companies in the GCC and ensures a smooth transition of transport arrangements for client’s requesting GCC trips

• Ensures that the limousines are stocked with local newspapers & magazine and selection of CD music

• Ensures that hotel vehicles are ready and waiting prior to the time the vehicle is required

• If required, drives safely at all times, adhering to road traffic laws and speed limits

• Assists clients whenever getting in or out of the hotel car

• Ensures cleanliness and maintenance of the hotel vehicles at all times; periodic service schedules are followed

• Is well prepared and have routes and schedules organized prior to attending and/or driving for the client

• Ensure that parking and petrol cards are accounted for correctly. Petrol receipts get forwarded to accounts section on a weekly basis



Financial

• Ensure all transport charges get posted to the accounts department for proper invoicing and book-keeping

• Liaise with Accounts Assistant for petty cash withdrawals for fuel, parking fee, driver’s meals (for road shows), etc



Other Duties

• Identify and provide training or other activities to colleagues in order to equip them to meet the standards defined in the SOPs

• Ensure colleague trainings are documented properly

Job Details

Date Posted:	2013-09-29
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other

Preferred Candidate

Career Level:

Mid Career

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Date Posted: September 29, 2013 at 08:17AM

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Controller - AvantGarde