To supervise front desk staff to ensure that they are adhering to all hotel policies, procedures, regulations and standards, while striving towards total guest satisfaction. To ensure that front desk operations is working in a professional manner at all times.
Will perform front desk clerk and cashier responsibilities and duties when assigned, and assume desk manager’s responsibilities when needed.
To train front desk clerks on a daily basis, on-the-job and during 15 minutes training. Assist the front office/front desk manager in all areas to ensure a correct and smoothly-operating department.
Responsibilities
Providing outstanding guest service durisng their stay in an effecient courteous and professional manner, must have the ability to multi-task, be details-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Job Details
| Date Posted: | 2013-10-29 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Mid Career |
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Date Posted: October 29, 2013 at 03:09PM
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Front Desk Supervisor - JW Marriott Dubai
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