Looking for a IT solution manager who could work closely with Account Manager to develop business opportunities, analyze customer requirements, and provide consultative selling skills in complex technical environments.
Establish working relationships with key Business Managers and IT Managers and staff in the customers’ organizations, assisting them to integrate Platform technology(server, system, storage, network, cloud computing ) effectively into their various IT environments as part of their evaluation of the product suite.
Take ownership for all Platform technology aspects of the account relationship and management. Ability to translate technical product features, attributes and implementations to meet customer business needs.
Able to scope projects, able to describe project phases and do a high level implementation plan. The position requiring strong IT system infrastructure and domain/application knowledge as well as technical delivery skills.
• Able to create RFP/RFI responses which describe a solution to client business problems. This solution is a combination of products and services.
• Has customer management and communication skills enabling the Solution architect/Systems Engineer to describe the solution to customer management in business terms.
• Has high level Project Management skills, with ability to describe major project implementation phases
• Discuss potential sales opportunities with Account Manager, and perform technical analysis and qualification of potential customer projects, often on-site with the customer
• Design and conduct Platform product presentations and demonstrations as well as question & answer discussions with the customer’s technical staff at increasing levels of complexity.
• Visits and keep necessary contact with prospects and customers with or without the Account Manager, discuss current and new-release product features and uses, and up-sell the Platform’s product suite
• Propose Platform’s Support Services and Consulting Services to customers who need assistance to resolve challenging problems and build solutions of demanding complexity. This includes generation of Project Plans (Schedules, Budgets, Estimates) and Statements of Work (SOW).
• Provide product feedback from customers to Product Marketing and Product Management, and technical feedback to Support in aid of problem resolution and avoidance.
• Manage customer expectations so as to ensure maximum satisfaction with Platform’s products and services.
Job Details
| Date Posted: | 2013-10-06 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Sales |
| Company Industry: | Telecommunications |
Preferred Candidate
| Career Level: | Mid Career |
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Date Posted: October 06, 2013 at 03:56PM
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IT solution manager - Huawei Technologies Co., Ltd.
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