Should have thorough understanding of Banking Contact Center
Should have worked in the capacity of a Manager for a minimum of two years
Should be Bilingual (Arabic & English)
Experience in voice and data analytics will be preferred
Total work experience of 7-10 years
A degree preferably with Masters in Business Administration
Should possess excellent communication and interpersonal skills
Should be a team player
Excellent knowledge in MS Office
Should be open to working shifts
Ability to work effectively in ambiguity, shifting priorities and multiple deadlines
Strong execution skills with focus on clear, realistic action steps and timeliness
Create and implement processes that result in improved business performance
Ability to motivate and generate results from the team
Job Details
| Date Posted: | 2013-12-04 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Customer Service; Support Services |
| Monthly Salary: | US $3,000 |
| Joining Date: | 2013-12-30 |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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Company:
Date Posted: December 04, 2013 at 12:27PM
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Bank Call Center - Team Leader/ Operations Manager(Arabic Speaking) - Mindpool Technologies
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