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Determines requirements by working with customers.

Answers inquiries by clarifying desired information; researching, locating, and providing information.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

Maintains call center database by entering information.

Keeps equipment operational by following established procedures; reporting malfunctions.

Updates job knowledge by participating in educational opportunities.

Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Job Details

Date Posted:	2013-12-22
Job Location:	Jeddah , Saudi Arabia
Job Role:	Customer Service
Company Industry:	Information Technology
Joining Date:	2014-01-19

Preferred Candidate

Career Level:	Entry Level
Gender:	Female
Nationality:	Saudi Arabia

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Date Posted: December 22, 2013 at 09:23AM

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