Head of Quality Assurance - Career Hunters

Purpose and Scope



To holistically ensure the quality of output delivered by IT against the agreed IT Performance Agenda. This includes a focus on People, Risk, Service, Finance & Change. In essence this is the "glue that pulls all the IT activity together", ensuring that we can deliver against our operational performance objectives.



Key Responsibilities



-Lead and manage resources and activities that oversee the Quality of IT deliverables.

-Produce timely reporting covering IT Service, Risk & People metrics. Liaise with the EPMO & Finance to ensure the timely reporting of projects status and financial reporting respectively.

-Lead the drive for IT cost reduction, and productivity improvement.

-Act as the main coordination for IT with both IT Risk and Audit. Take responsibility for documenting the associated Risk and Audit action logs, and ensuring completion dates are met.

-Manage all IT vendors on behalf of the Bank. This involves taking responsibility for all IT Supplier Contracts, SLA's and Licensing agreements. Liaison with all IT teams, Procurement and Finance.

-Manage the IT Divisional budget within limits. Ensure all IT procurement is within Bank Governance.

-Identify IT Divisional training needs and construct and manage an annual IT Training Plan.

-Lead the implementation of ORM Self Assessments across the IT Division, and coordinate the associated action log.

-Act as the single point of contact for all IT Regulatory and Compliance requests, and ensure that the associated plans are managed.

-Lead and coordinate with HR on all People related plans and actions. Specifically this will cover Divisional Performance Management, Reward & Recognition and Talent Development.

-Launch and manage the IT Champions programme.

-Act as the focal point for all IT internal staff communication.

Job Details

Date Posted:	2013-12-29
Job Location:	Al Kuwait, Kuwait
Job Role:	Management
Company Industry:	Banking

Preferred Candidate

Career Level:	Management
Nationality:	Kuwait

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Date Posted: December 29, 2013 at 06:21AM

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Head of Quality Assurance - Career Hunters