Client Services Manager - The Look Company

We are looking for an energetic, experienced Client Services Manager to lead and coordinate our CS Team.



Key responsibilities:



• Manage a Sales and Client Services Team of 4

• Accommodate Client’s needs within the Sales Team

• Supervise/prepare quotations

• Coordinate the work-flow between Client needs, Design, Scoping Team, Production and Installation

• Assure the approval of all samples, rates and work orders

• Coordinate delivery of the product to the Client and ensure the payments

• Develop and deliver presentations (internally and to the client)

• Prepare tender documents and RFP

• Ensure the highest quality of service at all times

• Build and maintain long-lasting relationships between the Client and the Company

• Identify growth opportunities and up-selling potential within existing client base

• Manage ongoing process improvement initiatives for the Look client services team



Required Qualifications:



• Minimum of 4 years work experience in similar role and industry (project management, creative or sales background encouraged)

• Demonstrate project coordination skills and capabilities

• Excellent customer relationship skills (Client facing, ability to asses client needs and interact with all levels of management including and up to executive level)

• Understanding of Branding and /or Advertising Industry

• Excellent knowledge of Excel, Word and PowerPoint

• Must be comfortable and willing to work with production (textile manufacturing) and learn technical aspects of our custom hardware

Job Details

Date Posted:	2014-01-05
Job Location:	Doha, Qatar
Job Role:	Customer Service
Company Industry:	Advertising; Customer Service; Marketing
Monthly Salary:	US $5,000
Joining Date:	2014-01-12

Preferred Candidate

Career Level:	Management
Degree:	Bachelor's degree / higher diploma

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Company:

Date Posted: January 05, 2014 at 08:45AM

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Client Services Manager - The Look Company