To respond to customers’ contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers
Major duties include but not limited to,
• Handle Incoming Phone Calls
• Resolve standard customers requests and route issues that require follow-up to Customer service Team
• Communicates customer inquiries/messages/feedback to teams and sales owners
• Provide satisfactory service to customers
Job Details
| Date Posted: | 2014-01-15 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Customer Service |
| Company Industry: | Shipping |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Kuwait |
| Degree: | Bachelor's degree / higher diploma |
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Date Posted: January 15, 2014 at 11:51AM
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Contact Center Executive - Aramex
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