Contact Center Executive - Aramex

To respond to customers’ contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers



Major duties include but not limited to,



• Handle Incoming Phone Calls

• Resolve standard customers requests and route issues that require follow-up to Customer service Team

• Communicates customer inquiries/messages/feedback to teams and sales owners

• Provide satisfactory service to customers

Job Details

Date Posted:	2014-04-23
Job Location:	Amman, Jordan
Job Role:	Customer Service
Company Industry:	Shipping

Preferred Candidate

Career Level:	Entry Level
Nationality:	Jordan
Degree:	Bachelor's degree / higher diploma

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Date Posted: April 23, 2014 at 12:48PM

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Contact Center Executive - Aramex