IT Applications Support

1.Perform daily and weekly check lists.

2.Solve sales and customers’ tickets related to WiMAX and VoIP Billing systems.

3.Create, Design and schedule reports using Crystal tool.

4.Create new products, modifying charges, run postpaid EoP.

5.Generating and activating pins, and communicate it with concerned teams(E-voucher vendor, inventory, PD).

6.Test new enhancements and new upgrades in coordination with Billing team leader and Perform testing process for web applications systems.

7.Open support tickets with vendor and follow it.

8.Trains end-users, resellers and internal staff on using applications.

9.Manage system users and audit it.

10.Performs other job-related duties and responsibilities as may be assigned from time to time.

Job Details

Date Posted:	2014-05-29
Job Location:	Amman, Jordan
Job Role:	Other
Company Industry:	Telecommunications

Preferred Candidate

Career Level:	Entry Level
Nationality:	Jordan
Degree:	Bachelor's degree / higher diploma

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Date Posted: May 29, 2014 at 08:23AM

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IT Applications Support