Provision, configure, deploy, and support our suite of electronic research applications, as well as their supporting tools and services.
Develop and maintain a deep understanding of how the entire suite of products is developed, deployed, and supported.
Coordinate with the Technical Operations team as one of a limited number of technical professionals with administrative access to our production 24x7 product operations infrastructure, including access to our bi-coastal data centers .
Serve as technical lead within the Professional Services organization by acting as the escalation point for issues arising from Customer Support and other functional areas within the company.
Quickly understand how to meet customer needs, develop solutions to those needs, and educate other personnel within about how to integrate those solutions into the overall service delivery model .
Work with the Manager of Professional Services to continuously define and improve a wide spectrum of processes utilized by the Professional Services team.
Gain an understanding of the functionality and technical constraints of our software. Communicate these to Subject Matter Experts.
Collaborate closely with the Dev and QA teams to improve processes and technology supporting deployment and maintenance of our applications.
Job Details
| Date Posted: | 2014-05-25 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Technology/IT |
| Company Industry: | Computer/Hardware |
Preferred Candidate
| Career Level: | Mid Career |
Apply Now - Jobs in Kuwait - Technology/IT Jobs in Kuwait - Search All Jobs
Company:
Date Posted: May 25, 2014 at 11:37AM
Apply Directly Here
Team Leader Application Engineer - S.O.S. HR Solutions
No comments:
Post a Comment