Main roles and responsibilities:
The main responsibility is to answer incoming calls and respond to emails; manage and resolve any concerns the customer may have; provide the customer with information on the Center; enter new customer information into the system, process orders, forms and applications; identify and escalate priority issues; route calls to appropriate resources; document all call information; complete call logs and produce call reports. The incumbent will also oversee administrative work as directed by the Group Leader.
Job Details
| Date Posted: | 2014-06-01 |
| Job Location: | Khobar, Saudi Arabia |
| Job Role: | Other |
| Company Industry: | Financial Services |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Saudi Arabia |
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Date Posted: June 01, 2014 at 11:47AM
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Call Center Agent
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