1- Resolves product or service problem by clarifying the customer's complaint determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
2- Respond to customer correspondence in appropriate manner.
3- Accurately enter order information, including updating of customer accounts, telephone and contact numbers.
4- Promote sales by explaining available services.
5- Use provided training materials and job tools to quickly and accurately resolve customer issues.
6- Attracts potential customers by answering product and service questions, suggesting information about other products and services.
7- Opens and maintain customer accounts by recording / updating account information.
8- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
9- Prepares product or service reports by collecting and analyzing customer information.
10- Contributes to team effort by accomplishing related results as needed.
Job Details
| Date Posted: | 2014-09-02 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Automotive |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Female |
| Degree: | Certification / diploma |
Apply Now - Jobs in Qatar - Customer Service Jobs in Qatar - Search All Jobs
Company:
Date Posted: September 02, 2014 at 04:27PM
Apply Directly Here
Customer Care Representative - NASSER BIN KHALED
No comments:
Post a Comment