POSITION PURPOSEThe Regional Operations Manager is the primary point of responsibility for relocation operations in agreed area of coverage. The role also plays a critical part in client relations, both RMC and localRESPONSIBILITIES/DUTIES/FUNCTIONS TASKSResponsible for the development of the relocation product, pricing and scope of work to achieve sales to new or existing customers .Main point of contact for key clients.Establish the fees for key accounts and ensure that the services portfolio is constantly up to date.Identify new revenue streams and service offerings to meet annual revenue targets.Focus on growing and developing existing clients, together with generating new business.Develop efficient and effective processe in line with SLA from customers.Develop weekly, monthly and quarterly metrics to monitor business performance.Recruit, interview, select, train and develop staff that have the right experience, skills and attributes.Ensure proper financial controls are in place for all processes.Ensure costs in jobs, statuses, invoicing - assure all are accurate and invoicing is done in a timely manner.Monthly travel to support other Move One European offices and client visits.Other duties as assigned.Attend industry related conferences as requested.
Job Details
| Date Posted: | 2014-09-28 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Customer Service |
| Company Industry: | Distributions and Logistics |
Preferred Candidate
| Career Level: | Mid Career |
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Date Posted: September 28, 2014 at 10:47AM
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Regional Key Account and Operational Manager – Relocation Services – Prague, Czech Republic - Move One Inc
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