Stakeholder management• Build and maintain strong relationships with product teams to understand their objectives, priorities and how data driven customer insights can help them in making informed and optimum decisions • Collaborate with stakeholders to scope advanced and strategic analysis and reporting deliverables to support achievement of their business targets and priorities
Strategic planning• Provide support on new business initiatives through demonstration of analytical capabilities• Monitor the industry trends and best practices to identify analytical development
Advanced analysis• Analyzes historical portfolio data for the creation of predictive models (e.g. propensity to cross-sell, attrition etc.) that forecast performance to improve the results of campaigns and return on marketing investment for cross-selling and retention activities • Study and analyze the portfolio trends and performances and initiate analytic projects appropriately which can improve the portfolio performances or investigate the cause of any concern• Improve on the cross-sell, up-sell strategy by using the statistical models which will help in more product penetration and increase the share of wallet • Design and develop reactive and proactive customer retention strategies • Define the opportunity for various cross-sell and up-sell programs for the loan products and collaborate with Product and other teams to launch campaigns • Responsible for performing complex data analysis and modeling (price elasticity) that maximizes pricing profitability, asset growth and Risk Adjusted Spread• Analyzes large, multi-dimensional datasets, identifying actionable insights and recommendations• Develops intelligent analyses backed by quantitative data that guide strategic business decisions• Performs time series analyses and forecasts based on seasonality, trend, and cyclicality• Support the population selection processes of monthly marketing campaigns across multiple channels• Effectively communicates findings to management through presentations, email and spreadsheets
Job Details
| Date Posted: | 2014-10-29 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Accounting/Banking/Finance |
| Company Industry: | Banking |
Preferred Candidate
| Career Level: | Management |
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Date Posted: October 29, 2014 at 06:39AM
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Senior Analyst, Business Analytics - Customer Lifecycle Management - Emirates NBD
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