System Specialist - Baker Hughes

EMPLOYMENT STATUS



Full Time Regular





KEY RESPONSIBILITIES/ACCOUNTABILITIES



Under general supervision, responds to and diagnoses moderately complex hardware, software, and network problems varying in difficulty through discussions with end-users or through hands-on support for PCs, servers, mainframe applications, and hardware.

May be assisted by electronic help desk tools and problem management systems.

Interacts with functional teams in order to restore services and correct core problems.

Responds to, diagnoses, configures and deploys hardware in accordance with agreed upon SLAs.

Simulates user problems to resolve operating difficulties.

Recommends system modifications to reduce user problems.

Acts as a liaison to the Customer Services Team.

Handles special projects as needed.

ESSENTIAL QUALIFICATIONS/REQUIREMENTS



Bachelor's Degree in business, an IT related field or equivalent.

3+ years of industry experience.

A+ Certification in Basic Network Techniques.

OTHER DETAILS



Knowledge of network communications and electronic mail administration.

COMPANY OVERVIEW



Baker Hughes is a leading supplier of oilfield services, products, technology and systems to the worldwide oil and natural gas industry. By being the service company that best anticipates, understands and exceeds our customers' expectations, Baker Hughes Advances Reservoir Performance. The company's 60,000-plus employees work in more than 80 countries in geomarket teams that help customers find, evaluate, drill, produce, transport and process hydrocarbon resources. Baker Hughes' technology centers in the world's leading energy markets are pushing the boundaries to overcome progressively more complex challenges. Baker Hughes develops solutions designed to help manage operating expenses, maximize reserve recovery and boost overall return on investment through the entire life cycle of an oil or gas asset. Collaboration is the foundation upon which Baker Hughes builds our business and develops next-generation products and services for drilling and evaluation, completions and production and fluids and chemicals. For more information on Baker Hughes' century-long history, visit our website.



Baker Hughes is an Equal Employment Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.



If you are applying to a position in the US and you are an individual with disability or a disabled veteran and would like any type of assistance to submit an application or to attend any recruitment or selection event, we would like to help you to ensure that your experience is as smooth as possible. If you need assistance, information, or answers to your questions, feel free to contact us or have any of your representatives contact us at Baker Hughes Application Assistance Toll Free at 1-866-324-4562.This method of contact has been put in place ONLY to be used by those internal and external applicants who have a disability and are requesting accommodation.



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Job Details

Date Posted:	2014-10-28
Job Location:	Basra, Iraq
Job Role:	Other
Company Industry:	Internet/E-commerce

Preferred Candidate

Career Level:

Entry Level

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Company:

Date Posted: October 28, 2014 at 10:50AM

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System Specialist - Baker Hughes