Job Description
The role of a Team Leader - Conference Tickets is a highly focused position and very comprehensive job at the same time. It requires the responsibility to ensure a service-oriented and professional working environment by supervising, coaching and
mentoring the performance of team members and executing necessary actions for their motivation. In addition to this, you will be assigned to a particular project and will be required to make outbound calls to achieve individual ticket numbers as well.
Duties and Responsibilities
• Meet own targets while working on a particular event and having the ability to motivate, coach and drive the performance of the delegates team consisting of 6 - 8 staff along with this.
• Continually monitor, coach and train staff to surpass their targets
• To identify qualified prospects and present benefits of our events to
secure their participation as delegates by making outbound calls
• To initiate and maintain timely follow-ups with clients
• Meeting the organization's objectives, including conversion of targets as well as overall performance.
• Creating a good working environment as well as creating sense of ownership within the employees.
• Monitoring closely the development as well as continuous improvement for the entire team on a day-to-day basis.
• To communicate the company's purpose, core values, vision to the team.
• Ensure that the employees follow their schedules properly as designed.
• Handle escalated calls, complaints, questions, and queries as necessary.
• Take part actively in carrying out team meetings and in the monthly and weekly meetings.
• Assist with event campaigns
• To do the work of documentation such as general reports on each team
member's performance and targets as well as carry out necessary
processes that may be required.
Job Details
| Date Posted: | 2014-11-25 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Other |
| Monthly Salary: | US $3,000 |
Preferred Candidate
| Career Level: | Mid Career |
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Date Posted: November 25, 2014 at 08:11AM
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Team Leader - Conference Tickets - Expotrade Global
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