Information Systems Specialist

• Documents and effectively communicates all unresolved open cases with the assigned supervisor, in a timely manner, ensuring a prompt resolution of hardware, software, network and systems infrastructure problems.

• Documents, updates, and maintains technical documentation and knowledge base databases for the different systems trends and problem sources. Recommends and initiates corrective actions where and when it is necessary.

• Works with Systems Administrators, Software Developers, Software Vendors and Applications Managers to diagnose and resolve problems, bugs, and failures.

• Organizes information by studying, analyzing, interpreting, and classifying data.

• Prepares reports by collecting, analyzing, and summarizing user input, and systems data and software vendors’ interventions.

• Documents and maintains user instruction manuals and guides including records of system changes updates and revisions.

• Acts as a liaison between the different systems and Software Applications Managers, Engineers, Administrators and End-Users.

• Provides technical support and guidance to software applications end-users.

• Responsible for documenting, maintaining, administering and managing user accounts, access roles and profiles of the different software applications.

• Ensures applications and database infrastructures availability for development and production environments and the delivery of technical requirements with the respective team members.

• Evaluates end-user requirements and provides respective configuration to software applications functionality.

Job Details

Date Posted:	2015-02-20
Job Location:	Jeddah , Saudi Arabia
Job Role:	Technology/IT
Company Industry:	Other

Preferred Candidate

Career Level:	Mid Career
Gender:	Male
Degree:	Bachelor's degree / higher diploma

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Date Posted: February 20, 2015 at 12:15PM

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Information Systems Specialist