Providing the Cluster sales management a holistic view on marketing, capacity and sales activities.
To deliver volume and revenue targets for imports, exports & cross trades while remaining focused on relationship building.
Develop a sales plan to achieve targets.
Market Segmentation in line with channel, cluster and trade strategies
Ensure accurate and relevant volume and revenue forecasts are given to trades and cluster management in a timely fashion
To manage coordination with trade and marketing.
To monitor performance against targets and take corrective action where necessary.
Ownership of the Customer Satisfaction Survey process.
Sales Pipeline Management and Forecasting:
Deliver agreed targets and delivery plans.
Oversee customer satisfaction survey
Manage Customer Segmentation
Monitor market and competition activities and to give feedback to TNM and Cluster sales.
Customer Relations:
Own the overall customer relationship for existing customers, as well as potential new customers.
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers).
Actively engage Customer Service into the customer relationship to ensure customers know relevant contact points in case of service failures.
Effectively handover to Customer Service, Operations, Finance etc for terms and conditions agreed with customers in their contracts.
Manage Sales process
Manage the selling process to external customers, including pricing and contract negotiations.
Ensure that Salesforce is actively used as part of the daily sales process
Pro-actively search, engage, qualify and develop new accounts
Identify account needs, opportunities and key buying factors for existing customers, and formalize those into account plans and strategies.
Ensure mapping of and full penetration into customers’ organization.
Continuously drive to improve customer satisfaction.
Ensure that relevant sales systems are updates by the sales organization
Job Details
| Date Posted: | 2015-03-02 |
| Job Location: | Manama, Bahrain |
| Job Role: | Sales |
| Company Industry: | Shipping |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree / higher diploma |
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Date Posted: March 02, 2015 at 02:03PM
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Bahrain Senior Sales Representative - Maersk Line
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