Business Process Manager - Zain Group

The Role:



(Re-) design, implement and evaluate key business processes across the company.



The Responsibilities:



Re-design business processes

* Assess need to (re-)design a business process

* Collect requirements of stakeholders for business process re-design

* Design To-Be business process, clearly demarking manual and automated activities and defining roles and responsibilities

* Assess costs vs. benefits of process (re-)design

* Define business process objectives, KPIs and KQIs

* Apply industry standards and best practices (e.g. TM Forum's business process management knowledge).



Implement changes to business processes

* Lead implementation of business process (re-)design

* Mobilize stakeholders and manage change

* Track and report on progress of implementation

* Identify any implementation issues and resolve or escalate these.



Evaluate performance of business processes

* Monitor and evaluate business process performance and adherence to business rules.



Improve understanding of value of business process management

* Assess knowledge and understanding of business process management.

* Develop and deliver training on business process management.

Job Details

Date Posted:	2015-03-04
Job Location:	Riyadh, Saudi Arabia
Job Role:	Management
Company Industry:	Other

Preferred Candidate

Career Level:

Management

Apply Now - Jobs in Saudi Arabia - Management Jobs in Saudi Arabia - Search All Jobs

Company:

Date Posted: March 04, 2015 at 06:39AM

Apply Directly Here

Business Process Manager - Zain Group