Tuesday, 29 October 2013

Customer Service Agent - Talabat GTC

Responsible for coordinating activities pertaining to introducing and facilitating our core e-business service to our customers that serves information processing by planning, organizing, and executing coordination tasks, maintaining the smooth operation flow and providing efficient customer service services.



Responsibilities and Duties:

• Arrange for periodic coordination meetings with vendors for the purpose of introducing the business services to clients.

• Back and forth routine follow ups with vendors for executing special events, and requesting missing function.

• Handles incoming / outgoing telephone calls, following up and corresponding with clients.

• Handling customer care incidents and correspond accordingly with concerned parties.

• Performs updates, data entry and produce periodic reports on back office applications.

• Perform operator duties to include handling incoming & outgoing telephone calls, following up and corresponding with clients.

• Handle customer care incidents reports and correspond them accordingly with concerned parties. (Team Leader & Country Manager)

• Daily task report updates, data entry of work related tasks and produce periodic reports on back office applications.

• Establish, update, and maintain Office files.


Job Details






















Date Posted: 2013-10-29
Job Location: Al Kuwait, Kuwait
Job Role: Customer Service
Company Industry: Internet/E-commerce


Preferred Candidate














Career Level: Entry Level
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; India; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Pakistan; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen


Apply Now - Jobs in Kuwait - Customer Service Jobs in Kuwait - Search All Jobs






Company:

Date Posted: October 29, 2013 at 12:15PM

Apply Directly Here




Customer Service Agent - Talabat GTC

No comments:

Post a Comment