Head of Non Clinical Operations

- Develops training activities/programmes to ensure administrative staff provide support to clinical staff and patients ensuring the delivery of high quality services. Delivers identified training as and when required.

- Joins together with Health Centre Manager and Head of Clinical Operations to form the Senior Management Team of a Health Centre.

- Attends meetings with the Health Centres Manager and the Chief of Regional Operations to ensure alignment of processes, procedures, protocols and targets.

- Implements and reviews performance improvement initiatives and measures.

- Liaises with the Informatics and Data Management team to implement metrics/indicators, set out by the Performance and Quality department.

- Holds regular meetings with professional lead staff to review performance, propose solutions, oversee progress and provide feedback.

- Keeps up-to-date with news, protocols, processes, procedures in order to benchmark current operational performance against international or regional standards at the level of Health Centres.

- Reviews and monitors any current and potential future non-clinical SLAs for applicability and enforcement. Ensures that SLAs proposed by vendors provide value for money and comply with internal plans, processes and standards ( at the Level of Health Centres)

- Liaises with Health Centre Manager to plan, review and propose workforce planning initiatives and requirements for clinical professionals in conjunction with the Lead professionals as required.

- Complies with the laws and regulations of the State of Qatar and the policies of the Supreme Council of Health, points out non-compliance by others and takes corrective actions against non-compliance corrects points.

- Assists the Health Centre Manager in preparation of annual budgets.

- Implements, alongside the Head of Clinical Operations, polcies and procedures, standards and protocols at the assigned Health Centre. Monitors the compliance of these and reports issues to the Health Centre Manager.

- Ensures community engagement of the assigned Health Centre.

Job Details

Date Posted:	2014-01-21
Job Location:	Doha, Qatar
Job Role:	Healthcare/Medical
Company Industry:	Healthcare, Practitioner and Technician

Preferred Candidate

Career Level:	Mid Career
Degree:	Bachelor's degree / higher diploma

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Date Posted: January 21, 2014 at 06:54AM

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Head of Non Clinical Operations