Sales Manager - لوذان للتجارة المحدودة

SCOPE OF POSITION: The Sales & Marketing Manager position responsibilities include: contacting potential customers to develop & generate business for the hotel, responding to all leads for business in a timely manner, coordinating catering activities for group bookings, and the organization of sales activities to maximize results. This position assists General Manager to develop, implement, promote and follow through on actions and activities to increase the hotel's business revenues. This position is a "Results Oriented" position. This individual must have the ability to easily and willingly adapt to changes of policy, procedures, or work environment. A primary duty is to adhere to established reporting guidelines consistently, completing all projects assigned in an accurate and thorough manner.



Key responsibilities:



• Develops and Initiates all actions necessary and appropriate to achieve established sales department revenue goals and overall business revenue goals for the hotel,

• Maintains highest level of professionalism in activities and appearance at all times,

• Serves as a Leader in the Hotel’s “Guest Service” culture through personal actions, identifying areas for improvement, and participation in all aspects of providing our hotel’s guests with Superior Guest Service,

• Demonstrates working knowledge of the Luthan Hotel & Spa Sales Department operational standards,

• Actively and consistently prospects and develops new sources of business for hotel through telephone marketing and outside personal sales calls, successfully converting potential business opportunities to confirmed bookings,

• Ability to plan personal work schedule, prioritizing work tasks and responsibilities,

• Work closely with Spa Manager in Packaging

• Work closely with Salon for promotions

• Work closely with reservation, operation Manager to sale room

• Work closely to Banquet and Event department

• Be responsible of on line reservation and on line travel agents

• Responds to contacts for hotel information in a business-like and timely manner,

• Responds in timely manner to all leads, Hotel Planner and other sources of potential business opportunities for the hotel,

• Participates in sales meetings, Luthan sales training sessions, sales blitzes, and brainstorming opportunities to increase sales results for hotel’s business,

• Consistently maintain accurate, up to date information for all business contacts,

• Prepares and distributes internal correspondence, contracts, group resumes, rooming lists, event schedules, and other documents in an accurate and timely manner,

• Responsible for ensuring group rooming lists are received by cut-off date and properly entered in hotel’s Reservation and PMS, with copy inserted in Front Desk Group Resume Book,

• Responsible for securing completed direct bill applications, distribution of group credit information, and accurate adherence to group billing procedures,

• Trace Group Leaders and VIP guests for arrival, room assignments, and amenities,

• Maintains trace dates for contact follow-up and all actions necessary for group bookings

• Distributes information to all Departments regarding needs and requirements of groups, meetings and events taking place in our hotel,

• Completes weekly Sales Department Productivity Report,

• Monitors business trends and directs adjustments to Revenue Maximization Strategies,

• Assists GM in preparation and timely submission of weekly Report review,

• Assists GM in development of Hotel’s Marketing Plan and Budget

• Maintains organization of office for filing of documents, correspondence and business records,

• Proficient in usage of Opera, MSWord, MSExcel and MSOutlook,

• Maintenance of computer data for Sales Department including updating and troubleshooting,

• Maintains work area in a clean and neat appearance at all times,

Job Details

Date Posted:	2014-01-12
Job Location:	Riyadh, Saudi Arabia
Job Role:	Management
Company Industry:	Human Resources

Preferred Candidate

Career Level:	Management
Gender:	Male
Degree:	Bachelor's degree / higher diploma

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Date Posted: January 12, 2014 at 08:49AM

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Sales Manager - لوذان للتجارة المحدودة