Provide us with Security monitoring and analysis in 8x5 basis.
Provide technical support. This involves identifying issues, extensive troubleshooting, and coordinating resolution using a variety of applications and testing tools. These events can include hardware/software failures as well as security breaches and threats discovered by ArcSight SIM infrastructure.
Professionally and courteously answer inbound calls, authenticate callers, create tickets, fill out necessary checklist paperwork, generate tickets for all work and informational requests, and escalate according to established procedures.
Demonstrate excellent communication and customer care skills by documenting all activities within delivery systems and communicating with us representatives in a timely manner
Ensure Security Events are being monitored, acknowledged, and acted upon
Ensure that implementing best practice configuration that addresses the business need while monitoring the vital corporate assets.
Regularly provide high level proactive technical support and recommendation including device upgrades, IDS signature revision, VPN configurations, and hot sparing.
Stay informed of current events in the security industry including the latest exploits and threats, as well as, preventative measures, remediation and restore techniques
ArcSight Administration and implementation for ArcSight Core components and smart connectors .
Very good knowledge with information security analysis and investigation process .
Provide the management the upgrade, update, enhancement schedule and tasks to keep the best practice implementation, operations, and administration for ArcSight.
Job Details
| Date Posted: | 2014-01-05 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Technology/IT |
| Company Industry: | Information Technology; Computer/Software; Security |
| Monthly Salary: | US $7,000 |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | Egypt; India; Jordan; Philippines; Pakistan; Palestine; Saudi Arabia |
| Degree: | Bachelor's degree / higher diploma |
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Date Posted: January 05, 2014 at 08:01AM
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Security Monitoring (ArcSight Product) - Advanced Directions
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