Answer inbound calls as well as assist customers who have specific inquiries.
Participate in activities that designed to improve customer satisfaction.
Provide personalized customer service of the highest level.
Analyze the various parts of problems properly and develop logical solutions.
Update the existing databases (ORACLE - AVAYA) with changes and the status of each customer.
Job Details
Date Posted: | 2014-02-03 |
Job Location: | Cairo, Egypt |
Job Role: | Customer Service |
Company Industry: | Manufacturing and Production |
Preferred Candidate
Career Level: | Mid Career |
Degree: | Bachelor's degree / higher diploma |
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Date Posted: February 03, 2014 at 10:00AM
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Customer Service Agents (Over The Phone) - Unionaire
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