Debt Collector - Saleh Al Hamad Al Mana Co.

Purpose Summary:

The Debt Collector is responsible for meeting targets for cash collection from customers and giving support to the management of the Debt Credits and Collection team. The key areas of responsibilities will be customer account handling, customer service, administrative task, teamwork and other directed duties by the manager.



Principal Responsibilities

 To be responsible for chasing outstanding debts from customers and meeting collection targets in order to maintain positive cash flow.

 To allocate receipts to invoices and credit notes so that customer balances show the correct debt due to ensure that debtor information is accurate.

 To be responsible for providing support in managing the Debtors book and to ensure that the debt status is up to date and accurate.

 To identify slow moving accounts noting key details on the Credit Control system so that delinquent debts are escalated for case management.

 To deal with and manage correspondence from customers to ensure that service levels are maintained within the target allowed.

 To post and lodge cheques from customers and review daily bank receipts including credit transfers so that funds are credited for value as soon as possible.



Specific Tasks & Duties

 Load data and information of customer accounts in the system - Kerridge, database and manual system implemented by the department.

 Follow up and call customers with returned cheques, schedules appointments and settled respective account liabilities.

 Encode, update and maintain customer’s account information upon check collection - both collected and returned cheques.

 Prepares documentation and correspondence required for account escalations, police complains and other documents required for communication.

 Collects bank notes of returned cheques.

 Prepare various reports for analysis - daily, weekly, monthly and/or as directed by the manager.

Job Details

Date Posted:	2014-02-27
Job Location:	Doha, Qatar
Job Role:	Support Services
Company Industry:	Automotive

Preferred Candidate

Career Level:	Mid Career
Degree:	Bachelor's degree / higher diploma

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Date Posted: February 27, 2014 at 09:13AM

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Debt Collector - Saleh Al Hamad Al Mana Co.