Customer Service Hostess - ABC Group

Job Scope:



Follow up with customers on ABC services: opening wedding and birth lists and getting tax refund







Main Duties:

- Handle and solve customers’ complaints when related to lost & found

- Assist customers in opening, monitoring and closing wedding lists’ account

- Collect customer comments and send them to the marketing department

- Coordinate with ABC stores and update concerned parties on wedding list issues

- Handle the LCD screens in the department stores

- Assist foreign customers in filling the tax refund forms

- Draft and issue wedding list and tax free daily and monthly reports

- Request, process and issue special gift card requests

- Handle the smooth process and implementation of ABC privilege card

- Assist in all ABC events and implementation of new services

- Perform other job related duties as assigned

Job Details

Date Posted:	2014-04-23
Job Location:	Lebanon
Job Role:	Customer Service
Company Industry:	Retail/Wholesale

Preferred Candidate

Career Level:	Entry Level
Nationality:	Lebanon
Degree:	Bachelor's degree / higher diploma

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Company:

Date Posted: April 23, 2014 at 10:18AM

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Customer Service Hostess - ABC Group