Telesales Manager - Zain Group

Role Purpose:



Responsible for supervising the telesales team in persuading the customers or individuals to buy B2B products and services and is accountable for recruiting, leading and mentoring an inbound and outbound call center.



Key Accountabilities:



New Acquisitions

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Increasing the client base so has to supervise telesales' s in persuading the customers to buy the B2B products and services.

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Increasing the sales such as calling sales prospect individuals in target industries for qualifying leads and setting up appointments for sales force directly.

* Maintain accurate detailed and applicable contact data in the leads.



Planning

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Develop call scripts for telesales' s use with lead generation and qualification timely.

* Create team compensation structure and performance metrics perfectly for presenting to the seniors.



Operation

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Maintain the follow-up procedures and Policies to new clients correctly and initiating them under minimal supervision.

* Interface closely with sales and marketing department as well to ensure alignment



Commitment

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Daily attendance, punctuality, behavior and appearance.

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Job Details

Date Posted:	2014-06-23
Job Location:	Riyadh, Saudi Arabia
Job Role:	Customer Service
Company Industry:	Customer Service

Preferred Candidate

Career Level:

Management

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Company:

Date Posted: June 23, 2014 at 08:00AM

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Telesales Manager - Zain Group