Senior Business Process Analyst - Zain Group

The Role:



Re-)design, implement and evaluate key business processes across the company.



The Responsibilities:



Re-design business processes

* Assess need to (re-)design a business process

* Collect requirements of stakeholders for business process re-design

* Design To-Be business process, clearly demarking manual and automated activities and defining roles and responsibilities

* Assess costs vs. benefits of process (re-)design

* Define business process objectives, KPIs and KQIs

* Apply industry standards and best practices (e.g. TM Forum's business process management knowledge)



Implement changes to business processes

* Lead implementation of business process (re-)design

* Help mobilizing stakeholders and manage change

* Track and report on progress of implementation

* Identify any implementation issues and resolve or escalate it.



Evaluate performance of business processes

* Monitor and evaluate business process performance and adherence to business rules

Job Details

Date Posted:	2014-07-30
Job Location:	Riyadh, Saudi Arabia
Job Role:	Other
Company Industry:	Engineering

Preferred Candidate

Career Level:	Mid Career
Gender:	Male

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Company:

Date Posted: July 30, 2014 at 07:54AM

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Senior Business Process Analyst - Zain Group