1. Assisting the HRD in the hiring process and manage staff, including performance monitoring, and possibly mentoring and training.
2. The role is client dealings and follow ups and so daily contact with clients is a big part of this job and therefore the ability to communicate effectively is essential.
3. Develop annual business plan in conjunction with Line Manager, with detailed activities to follow during the fiscal year.
4. Holding Coordination meetings whenever needed with the client restaurants.
5. Following up in uploading the menus and the area coverage with the in charge of handling this task.
6. Corresponding with restaurants in any of issues such as updates in menus, minimum charges, any pending updates or any other tasks pertaining to coordination’s.
7. Closely involved with the CRM system for providing better customer care experience and achievements.
8. Working closely with the IT for any updation, issues, implementation and enhancement of the system, software and tools used (after the approval from the Head of Sales and Operations).
9. Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
10. Handling a big team of employees within the Operations.
Job Details
Date Posted: | 2014-12-01 |
Job Location: | Manama, Bahrain |
Job Role: | Customer Service |
Company Industry: | Internet/E-commerce |
Monthly Salary: | US $3,000 |
Preferred Candidate
Career Level: | Mid Career |
Gender: | Male |
Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
Degree: | Bachelor's degree / higher diploma |
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Date Posted: December 01, 2014 at 07:21AM
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Operations Manager - Talabat GTC
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