One of the largest global banks in the United Arab Emirates is currently looking for a qualified UAE National for the role of "Cash/Teller Supervisor" - Sharjah branch.
Main Duties ad Responsibilities:
- Ensure complete know-how and strict adherence to BMCS (Branch Minimum Controls Standards)
- Ensure that each teller is adequately equipped to cater to all customer requirements and policy requirements as prescribed in section of the Branch Process Manual
- Ensuring that ATM GL accounts are balanced on a daily basis
- Ensure that cash control procedures are strictly adhered to as prescribed in the Branch Process Manual
- Ensuring that Exchange Rate Board is updated first thing in the morning on a daily basis except Fridays, Sundays & Public Holidays
- Ensuring that all branch GL Accounts / Sundry Accounts / AR Accounts are balanced and proved on a daily basis
- Ensure that all teller areas are properly stocked with deposit slips, deposit envelopes and cash deposit slips
- Prompt & efficient queries management, ensure that all queries generated are responded/settled immediately these refer to queries initiated out through telephone calls URN Messages and MSX Messages
- Ensure that suspense dropped entries are given immediate attention, investigated and settled immediately
- Liaison with the Central Bank, for deposit & withdrawal of cash
- Overriding teller transactions after proper checks have bee conducted
- Verifying all teller transactions
- Monitoring & approving all cash deposits above the AML threshold of Aed equivalent 100,000.00 and maintaining proper records of source of funds. Checking the compliance report on a daily basis
- Maintaining stock of MC and distributing the same to tellers as and when required, maintaining a strict control and record on all socks utilized and un-utilized
- Signing Managers Checks after performing appropriate checks
- Ensure that incoming / outgoing / return clearing / bills purchase / purchases are executed in a timely manner
- Servicing Emergency Cash Disbursement and ensuring that cover for the same is received in the prescribed timeframe
- Periodically updating memos / designations related to the area
- Updating and obtaining approval to book teller related differenced (Shortage/Overages) maintaining a file for the same
- Submission of proofs / reporting Balance Of Payments as and when requested by FCU
- Conducting detailed teller cash count as & when instructed by ICU, sending necessary confirmation to ICU
- Conducting surprise detail cash checks for all tellers, making sure that all tellers are covered during the month, recording the same
- Checking daily EOD reports printed from Eclipse Teller
- Check all teller cash blotters against Eclipse Teller Reports
- Closing teller cash at the end of day
- Ensuring that all teller workstation is kept clean of any customer
information all drawers locked and systems shut down, before exiting the premises strict adherence to Clean Desk Policy requirements
- Ensure that all customer related transactions are scanned and filed in appropriate files on a daily basis
- Ensure that periodically all documents are forwarded to RMU as per the (Unit Level Record Management Procedures)
- Maintaining file for monitoring Daily Attendance / MIS / Branch Closing Positions
- Ensure that tellers are updated and advised on COB requirements and action plan
- Adequately plan tellers Annual Vacation and Day Offs, ensuring that necessary replacements are arranged for if required
- Ensure that all procedures, controls and policies are strictly adhered to
- Ensuring timely liquidation of all AR accounts / Difference accounts & Sundry bookings
- Ensure periodically or as and when required, all keys and combinations are changed and records updated as per the prescribed policies
- Activating & Deactivating ( Branch / Vault ) silent alarms
Job Details
| Date Posted: | 2014-12-10 |
| Job Location: | Sharjah, United Arab Emirates |
| Job Role: | Accounting/Banking/Finance |
| Company Industry: | Banking |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates |
| Degree: | High school or equivalent |
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Date Posted: December 10, 2014 at 10:18AM
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Cash/Teller Supervisor - Operations - Executive Solutions
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