Service Center Head (Mobile Phones) - Zero Five Zero Telecom

1. Main Responsibility:

The Head must be well-equipped and acquainted with the knowledge of Mobile Phones service procedures, terms, conditions, spare parts, tools, mobile phone software and hardware faults and troubleshooting.

2. Specific Duties:

1. Support, train and monitor the technicians and follow up repairing process

2. Preserve customer property (mobile/accessories) with outmost care

3. Maintain workshop property and track and forecast the spare, tools and equipments and optimize maximum utilization of the same with minimum stock discrepancy

4. Utilize all test equipment

5. Guarantee quality throughout the repair process

6. Provide technical service advisory

7. Set up and manage the service center, equipment and tools, ensuring the availability of new software, spare parts, tools and software boxes

Job Details

Date Posted:	2014-12-07
Job Location:	Dubai, United Arab Emirates
Job Role:	Customer Service
Company Industry:	Telecommunications

Preferred Candidate

Career Level:	Mid Career
Gender:	Male
Degree:	Bachelor's degree / higher diploma

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Company:

Date Posted: December 07, 2014 at 04:48PM

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Service Center Head (Mobile Phones) - Zero Five Zero Telecom