Job Summary Assisting and supporting Company’s Clients in their technical issues. Functions and Responsibilities Ability to work in a team environment and promote strong working relationship with clients & staff. Work in a shift system that will cover 24x7, shift system is changing upon the job requirements to meet the client and the company requirements, usually client and employee satisfaction are taken into consideration in the shift design. Knowledge, Skills, and Abilities One year of Technical Support/Helpdesk experience. Experience in IIS Web Server administration, support and troubleshooting. Good knowledge in windows environment (Windows NT, windows 2000, Windows XP). Knowledge in database-driven websites structure. Knowledge in Microsoft products e.g. Commerce Server 2000, Site Server, SQL Server. Knowledge in web development e.g. scripting languages, ASP and ASP.NET is most preferred. Excellent Proficiency in both English & Arabic. High communication skills. Chain of Command This position assists and advises all Departments. The position is supervised directly by the Senior Customer Support Engineer
Job Details
| Date Posted: | 2015-01-25 |
| Job Location: | Amman, Jordan |
| Job Role: | Technology/IT |
| Company Industry: | Information Technology |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Male |
| Nationality: | Jordan |
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Date Posted: January 25, 2015 at 11:52AM
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Customer Support - iHorizons
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