Service Account Manager - Axiz Consulting

• Responsible for developing long-term customer relationships and maximizing account penetration and customer retention.

• Build executive level relationships.

• Identifies potential opportunities with existing and new customers.

• Responsible for service sales including professional and consultancy Services, Service Level Agreements, Vendor Support contracts, outsourcing services….etc.

• Utilizes Account management process to identify key customers and to develop specific action plans to grow identified accounts.

• Work as single point of contact for all Service Sales issues.

• Establish and implement measurable Business Plan.

• Develop and execute service sales plan.

• Provide periodic reporting to management on sales activities

• Play the role of customer service sales advisor.

• Prepare service responses for RFQs and new service bids or proposals.

• Build and sustain positive relationships with the company clients.

• Resolve issues and/or coordinate internal resources to ensure end-to-end resolution.

• Prepares, negotiates, and reviews service level agreements and service proposals.

• Develop and communicate best practices in solution selling, support packaging, and complex contract negotiation.

Job Details

Date Posted:	2015-01-04
Job Location:	Doha, Qatar
Job Role:	Sales
Company Industry:	Computer/Hardware; Computer/Software

Preferred Candidate

Career Level:

Management

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Date Posted: January 04, 2015 at 06:03AM

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Service Account Manager - Axiz Consulting