Hostess - Confidential Company

Responsible for providing a warm & friendly welcome to the guest.

Take table reservations & effectively control the flow of guest in the restaurant ensuring maximum turnover.

Notify managers of specific guests’ needs & requests.

Receive guest feedback & monitors satisfaction.

Maintain & updates the restaurant guest history file.

Answer all telephone calls & enquiries in an efficient & professional manner.

Assist the management in maintaining standards.

Report any problems in the surroundings (i.e. cleanliness of the floors, tables and service stations).

Perform all opening, running and closing duties.

Ensure that the host desk & the surrounding areas are always kept clean & well organized.

Ensure that sufficient numbers of menus are available at all time & are in proper condition.

Responsible for catering to the needs of our guests by suggestively selling our food & beverage items.

Ensure complete understanding of the operation philosophy of each of our restaurants & conveys the same to enquiring customers.

Share knowledge of all products i.e. food and drinks.

Act as a role model to new Employees by displaying a high level of professionalism & integrity.

Always informs the manager when leaving the floor for any reason.

Perform other duties as requested by the Restaurant Manager

Job Details

Date Posted:	2015-03-26
Job Location:	Beirut, Lebanon
Job Role:	Customer Service
Company Industry:	Hospitality/Tourism/Travel

Preferred Candidate

Career Level:	Entry Level
Gender:	Female
Nationality:	Lebanon

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Date Posted: March 26, 2015 at 02:41PM

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Hostess - Confidential Company