AXAPTA CRM / Data Architect (Data Management and CRM Manager) - Banking
Main Scope of Duties and Responsibilities:
• As a Microsoft Dynamics Technical Architect you drive innovation and enhancement initiatives for Microsoft Dynamics CRM, MDM (Master Data Management), Customer360 View, Alert Management, loyalty management, case management and retention management; you will be responsible for reviewing business and technical requirements; interpreting customer and business requirements; and translating them into application and operational requirements to be implemented across the bank.
• Understand and provide solutions for the CRM application, interfaces and database to ensure the system operates according to business needs
• Ability to independently drive issue resolution, develop business knowledge and apply technical alternatives
• Technical skills on RUP, UML, OOAD, SOA, BPM are preferred
• Create and manage project timelines (e.g. design, development, testing, software maintenance, delivery and support of solutions) to ensure on-time and on-budget delivery and with proper documentation.
• Perform hands-on analysis, design and development of new product features
• Create vision and scope documents, functional specifications, design specifications, test plans/cases and other supporting documentation
• Work with the Customer team in developing the specification data interface to migrate data between CRM and other application/systems using existing and new interface applications
• Track and communicate project status to stakeholders as well as track and mitigate issues/risks rose during the lifecycle of the project
• Work and liaise effectively with system vendors, IT staff and others to ensure achievement of required goals. At all times maintaining a professional image, guarding the banks interest & observing good work ethics.
• Ability to work on multiple projects and manage priorities.
• Must maintain current and highest level of technical skill in the field of expertise.
• Ensuring proper Disaster Recovery solutions have been factored in design and implementation.
• Liaising with other IT Team members to resolve issues and arrive at appropriate solutions.
• Adhere to the banks established procedures, policies and guidelines.
• Pursue any other related activities as directed by superiors.
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Job Details
| Date Posted: | 2013-08-28 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Technology/IT |
| Company Industry: | Banking; Information Technology; Financial Services |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Saudi Arabia |
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Date Posted: August 28, 2013 at 08:23AM
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AXAPTA CRM / Data Architect (Data Management and CRM Manager) – Banking (Saudi Nationals only) - Randstad Middle East
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