Wednesday, 28 August 2013

AXAPTA CRM / Data Architect (Data Management and CRM Manager) – Banking (Saudi Nationals only) - Randstad Middle East

AXAPTA CRM / Data Architect (Data Management and CRM Manager) - Banking



Main Scope of Duties and Responsibilities:



• As a Microsoft Dynamics Technical Architect you drive innovation and enhancement initiatives for Microsoft Dynamics CRM, MDM (Master Data Management), Customer360 View, Alert Management, loyalty management, case management and retention management; you will be responsible for reviewing business and technical requirements; interpreting customer and business requirements; and translating them into application and operational requirements to be implemented across the bank.

• Understand and provide solutions for the CRM application, interfaces and database to ensure the system operates according to business needs

• Ability to independently drive issue resolution, develop business knowledge and apply technical alternatives

• Technical skills on RUP, UML, OOAD, SOA, BPM are preferred

• Create and manage project timelines (e.g. design, development, testing, software maintenance, delivery and support of solutions) to ensure on-time and on-budget delivery and with proper documentation.

• Perform hands-on analysis, design and development of new product features

• Create vision and scope documents, functional specifications, design specifications, test plans/cases and other supporting documentation

• Work with the Customer team in developing the specification data interface to migrate data between CRM and other application/systems using existing and new interface applications

• Track and communicate project status to stakeholders as well as track and mitigate issues/risks rose during the lifecycle of the project

• Work and liaise effectively with system vendors, IT staff and others to ensure achievement of required goals. At all times maintaining a professional image, guarding the banks interest & observing good work ethics.

• Ability to work on multiple projects and manage priorities.

• Must maintain current and highest level of technical skill in the field of expertise.

• Ensuring proper Disaster Recovery solutions have been factored in design and implementation.

• Liaising with other IT Team members to resolve issues and arrive at appropriate solutions.

• Adhere to the banks established procedures, policies and guidelines.

• Pursue any other related activities as directed by superiors.

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Job Details






















Date Posted: 2013-08-28
Job Location: Riyadh, Saudi Arabia
Job Role: Technology/IT
Company Industry: Banking; Information Technology; Financial Services


Preferred Candidate














Career Level: Mid Career
Nationality: Saudi Arabia


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Date Posted: August 28, 2013 at 08:23AM

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AXAPTA CRM / Data Architect (Data Management and CRM Manager) – Banking (Saudi Nationals only) - Randstad Middle East

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