Store Manager - Costa Café - Alghanim Industries

*Lead the Store Team in all aspects of delivering the

best coffee experience to every guest, all of the time.



*To take overall responsibility for delivering brand

standards at all times by ensuring that the store is

opened/closed & operated in line with all Costa

standards, policies & procedures.



*To ensure that all relevant COSTA check, standards,

food and health & safety checks are completed and

that all necessary remedial action is taken or issues

escalated as required.



*To take overall responsibility for managing the stock

and order systems for food & consumables ensuring

that the store has 100% supply of items for the

customer whilst delivering the budgeted

margins/profit.



*To ensure that all company policies and procedures

are in place to maintain cash & stock security and

that all necessary action is taken to ensure that all

transactions involving stock &/or cash are done in a

secure manner.



*To communicate all key information to the store team

in the most effective way using the most appropriate

media including Team Meetings, Shift Briefings,

What’s in Store, Espresso and the “Model Day Shift

Board”.



*To deal with and resolve customer complaints in line

with company policy/procedures.



*To ensure all marketing updates and new POS are

implemented & maintained effectively.



*To execute all aspects of “Right Person, Right Time”

ensuring the effective control of labour and that every

team member is deployed in an appropriate manner.



*To recruit, train, coach and develop the team to

ensure that they deliver brand standards and a great

customer experience.



*To analyse and act upon financial/performance data

to ensure the store is run in the most efficient &

profitable manner whilst delivering all other measures

on the WINcard.



*Work with their area/peer group to share best practice.



*To prepare for and input into regular business reviews

with their RDM.



*To undertake the role of Capo di Café as required.



*To perform all tasks as defined in the Barista &

Barista Maestro’s Job Descriptions.

Job Details

Date Posted:	2014-08-10
Job Location:	Kuwait
Job Role:	Management
Company Industry:	Catering/Food Services/Restaurants

Preferred Candidate

Career Level:

Mid Career

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Date Posted: August 10, 2014 at 11:13AM

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Store Manager - Costa Café - Alghanim Industries