* Ensure that retailer services’ teams are achieving designated revenue target
· Build and enhance relationships with Retailers to entangle them and ensure continued co-operation, containing costs and / or method of data delivery to improve data quality.
· Co-ordinate with Area Operations teams to fulfil all data agreements for allocated Retailers and to achieve client requirements.
· Align own/ team members’ activities with the Regional Client manager’s plan for each client across Middle East North Africa Pakistan as appropriate.
· Ensure team members are appropriately trained, provide coaching, ensure knowledge, experience and best-demonstrated practice are shared across the Area to ensure results are achieved using appropriate centrally created Retailer Services policies, processes and tools.
· Promote Retailer Services externally through presentations at conferences and similar external events as well as internally contribute to Retailer Services knowledge management throughout Nielsen.
· Ensure that Retailer Services client satisfaction is improved steadily across the Area to an excelling level. .
· Effectively manage own teams within the Area Retailer Services department by contributing to annual business planning/ budgets, controlling expenditures, forecasting etc.
· Balance client workload requirements between teams and across geographies.
Job Details
Date Posted: | 2013-09-16 |
Job Location: | Casablanca, Morocco |
Job Role: | Management |
Company Industry: | Marketing; Consulting Services |
Preferred Candidate
Career Level: | Management |
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Date Posted: September 16, 2013 at 10:50AM
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Retailer Services Manager, Maghreb Region (ref: MOff-002097) - The Nielsen Company
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