Store Manager for a Store in Yas Island - ALABBAR ENTERPRISES

Store Manager

Job summary:



Responsible for the efficient and profitable operation of a successful & diverse Retail Business based in Dubai.



Key areas of responsibilities:



- Operations

- Business Development

- Training & Development

- Finance

- Purchasing / Supply Chain

- Quality Assurance

- Facilities Management



Major responsibilities and accountabilities:



Business



• Direct the activities of the retail organization to maintain and improve productivity, quality, service, creativity, and guest satisfaction.

• Liaise with Mall Management, Government Departments such as DED, Dubai Municipality, etc. for any activities relating to retail organization in addition to building effective relationships with new & existing retail partners..

• Liaise with relevant departments (. Project Team - Finance, HR, Logistics, Marketing, etc.) and taking the lead in the planning and implementation of all projects related to retail identifying and developing new concepts & opening of new stores.

• Ensure up to date knowledge and continuous market research is carried out; focusing on the retail industry, including competitors, retail partner performances and consumer / market trends.

• Delegate and assign responsibilities and levels of operational authority to the Line Managers.



Operations



• Create, unify and implement operational procedures (SOP’s) across all existing and new concepts.

• Set up, establish, develop, and grow existing concepts’ operational procedures.

• Create, implement, and unify training manuals and procedures across all existing and new concepts.

• Implement and measure best practices, KPI's, and standards of performance across all existing and new concepts.

• Unify management styles and culture across all existing and new concepts.

• Support HR in placing the appropriate KPI's for Store Managers and staff across all existing and new concepts.

• Assist in recruitment, learning and development programs, on the job training and coaching, and continuously develop the team to achieve their personal best and deliver a great customer experience.

• Identify potential opportunities for business growth (whether by improving existing standards or by identifying new potential businesses to go into).

• Assist in all operational matters pertaining to new concepts from fit-out’s, staff recruitment, deployment and training.

• In coordination with Purchasing / Supply Chain, Logistics & other related Departments, to assist in centralizing all suppliers / contractors of the different concepts where applicable.

• Monitor competitor activity (market survey, etc.)

• Lead all Store Managers in creating a motivational working environment for all employees.

• Be the "go-to" person for all on-the-floor issues facing the concepts / store managers and report to management with solutions/suggestions accordingly.

• Support the development and implementation of brand specific systems, processes, business plans, and budgets improving efficiency & quality.

• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

• Liaise with HR in determining staffing requirements, interview, hire and train new employees, or oversee those personnel processes.

• Liaise with Warehouse & Logistics for seamless transfer of materials / goods to and from all concepts, making sure all are accounted for and avoid any disruption in the supply chain and demand to all concepts.

• To work closely with Marketing in developing tactical and timely promotions across all concepts and ensuring marketing plan is followed and implemented.

• Nature of the job will be mostly on-the-floor and on-site, but with equal time spent in corporate office in developing new strategies.

Job Details

Date Posted:	2014-01-06
Job Location:	Abu Dhabi, United Arab Emirates
Job Role:	Other
Company Industry:	Retail/Wholesale

Preferred Candidate

Career Level:

Management

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Company:

Date Posted: January 06, 2014 at 11:30AM

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Store Manager for a Store in Yas Island - ALABBAR ENTERPRISES