Claims Officer - Qatar Branch
System modifications which changes the way Claims are processed.
A Tailored Product which can not be system supported.
Key Responsibilities
Adjudicate and process Claims within the agreed company SLA, clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target.
Ensure correct adjudication of claims thus allowing accurate reporting on claims data.
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.
In line with the company’s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims.
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.
Expand medical knowledge through claims processing.
Job Details
| Date Posted: | 2014-02-28 |
| Job Location: | Doha, Qatar |
| Job Role: | Administration |
| Company Industry: | Insurance |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | High school or equivalent |
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Date Posted: February 28, 2014 at 02:42PM
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Claims Officer- Qatar Branch - Allianz Worldwide Care
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