1. Customer Interaction/ Guidance: Interact courteously and guide customers to appropriate service points, where relevant.
2. Service Provision: Provide information and advice relevant to specific customer needs and deliver appropriate services.
3. Customer Problems: Attend to customer problems referring issues beyond the role limit to appropriate points of reference.
4. Customer Suggestions: Receive customer suggestions to ensure follow-up and submit relevant reports as required.
5. Compliance & Control: Comply with relevant procedures and controls to meet the unit's requirements while providing quality service to customers.
6. Security: Maintain strict control of confidential documents and negotiable items to prevent loss or misuse.
Job Details
Date Posted: | 2014-04-01 |
Job Location: | Saudi Arabia |
Job Role: | Customer Service |
Company Industry: | Banking |
Preferred Candidate
Career Level: | Mid Career |
Nationality: | Saudi Arabia |
Degree: | Certification / diploma |
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Date Posted: April 01, 2014 at 10:30AM
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Customer Service Representative - Banque Saudi Fransi
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