As a Store Manager, he / she will oversee the day to day operations of all the stores under his / her command and ascertain that they are in line with policies and procedures in place. He / she will supervise retail team and coordinate closely on the flow of activities, staff evaluation, brand performance and many other administrative functions. The Store Manager will work in line with the Retail Manager and provide necessary monthly reports and feedback. Furthermore, a Store Manager shall attend the Buying if required and focus on upgrading Customer Relations Management and brand performance.
Main Responsibilities
Sales Achievement
• Conduct sales analysis, follow up on market trends and monitor the competition’s activity
• Propose ways to improve the business: in store merchandizing, opening hours, product mix
• Be present in the shop floor to generate sales and handling VIP customers.
Stock Management
• Enter all received goods and ensure stock control and proper record of all stock movements
• Prepare for the inventory.
Customer Service
• Identify customer potential needs and use initiatives to meet those needs
• Ensure consistency in customer service delivered and handle all complaints
• Ensure building, maintaining and using the customer database
• Prepare for the inventory.
General Operations
• Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly
• Follow up on different issues with Mall Management such as mall promotions, permits, security…
• Monitor customer movement into the shop and detect any theft or violation
Merchandising
• Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
Man Management
• Can be involved in the recruitment process of Shop Staff and Sales Executives within his/her domain
• Manage, engage and delegate the responsibilities of the team reporting to him/her
• Conduct the appraisal and assessment of own
team members
• Responsible for coaching and training own team members.
Communication with different departments
• Reconcile daily reports with Accounting Department
Job Details
| Date Posted: | 2014-07-23 |
| Job Location: | Kuwait |
| Job Role: | Management |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Management |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Bachelor's degree / higher diploma |
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Date Posted: July 23, 2014 at 12:45PM
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Store Manager-Kuwait- Luxury Clothing Brand - Executive Solutions
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