This position is responsible for notifying and/or locating customers with delinquent balances, in an attempt to secure payment and maintain customer goodwill. The Debt Collector confers with customers in an attempt to determine the reason for the past due payment, at the same time reviewing the terms of the sales, service or credit contract with customer. Also records information about the financial status of the customer and the status of collection efforts into the software system on a timely basis to maintain these notes as current.
A. Responsible for following up outstanding debts from customers and meeting collection targets in order to maintain positive cash flow.
B. Allocate receipts to invoices and credit notes so that customer balances show the correct debt due to ensure that debtor information is accurate.
C. Responsible for providing support in managing the Debtors book and to ensure that the debt status is up to date and accurate.
D. Identify slow moving accounts noting key details on the Credit Control system so that delinquent debts are escalated for case management.
E. Deal with and manage correspondence from customers to ensure that service levels are maintained within the target allowed.
F. Post and lodge cheques from customers and review daily bank receipts including credit transfers so that funds are credited for value as soon as possible.
G. Load data and information of customer accounts in the system - Kerridge, database and manual system implemented by the department.
H. Follow up and call customers with retuned cheques, schedules appointments and settled respective account liabilities.
I. Encode, update and maintain customer’s account information upon check collection - both collected and returned cheques.
J. Prepares documentation and correspondence required for account escalations, police complains and other documents required for communication.
K. Collects bank notes of returned cheques.
L. Prepare various reports for analysis - daily, weekly, monthly and/or as directed by the manager.
Job Details
| Date Posted: | 2015-03-10 |
| Job Location: | Doha, Qatar |
| Job Role: | Accounting/Banking/Finance |
| Company Industry: | Automotive |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Bachelor's degree / higher diploma |
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Date Posted: March 10, 2015 at 12:02PM
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Debt Collector - Saleh Al Hamad Al Mana Co.
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