Manpower is the world leader in innovative workforce solutions, connecting human potential to the ambition of business. Combining global reach with local expertise - 4,000 offices in 82 countries - Manpower partners with clients to accelerate their business by providing the people and services that raise the quality, productivity and efficiency of their total workforce.
A company that offers you a place where you’re challenged to innovate and encouraged to apply your talent and knowledge, that empowers you and expects you to make decisions that will propel the growth of our business. A company that relies on you to lead that growth. If that’s where you see yourself, Manpower has a career opportunity for you!
We are currently seeking an experienced Program Manager responsible for overall management of the Contingent Workforce Solutions (CWS) program for an assigned client.
This role will be based in Dubai onsite at the client location.
Responsibilities include:
• Managing the subvendor / supplier program, its population and day-to-day operations.
• Implementing and managing the requisition /submittal process and overseeing job placement.
• Subvendor selection and contract negotiations.
• Day-do-day troubleshooting and problem resolution.
• Managing the on-going relationships and communication.
• Performing periodic benchmarking of the subvendor population, etc.
• Maximizing customer satisfaction, maintaining and building new relationships.
• Expectation management and issue/conflict resolution.
• Services and grows the contractor / subcontractor population.
• Managing client and contractor / subcontractor expectations.
• Financial and administrative responsibilities include meeting or exceeding account growth targets, account profitability. Implementation, training and administration of software to client and sub-vendors, suppliers and users.
• Sub-vendor and supplier population benchmarking and reporting, and quarterly performance reviews.
• Fulfils client service through frequent interaction with internal stakeholder to ensure satisfaction and identify potential business development opportunities for contractors/subcontractors, projects or services.
Job Details
| Date Posted: | 2015-03-31 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
Preferred Candidate
| Career Level: | Mid Career |
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Date Posted: March 31, 2015 at 06:53AM
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Program Manager MSP Staffing - Manpower Middle East
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