answer calls professionally
respond to customer inquiries
research required information using available resources
handle and resolve customer complaints
provide customers with product and service information
enter customer information
process orders, forms and applications
identify and escalate priority issues
route calls to appropriate resource
follow up customer calls where necessary
complete call logs
produce call reports
Job Details
| Date Posted: | 2014-08-02 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Customer Service |
| Monthly Salary: | US $2,000 |
| Joining Date: | 2014-08-05 |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | High school or equivalent |
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Date Posted: August 02, 2014 at 09:29AM
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Customer service - BPO+
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