· Responds in a timely manner to incoming group/catering opportunities for business that is within parameters of the Event Booking Center. Refers opportunities to appropriate sales associate if business is outside EBC parameters.
· Ensures business booked is within hotel parameters.
· Processes all business correspondence within acceptable time limits. Creates contracts and other related booking documentation as required. Manages and maintains account files.
· Effectively managed business opportunities and maximize revenue.
· Maximizes revenue by upselling packages and creative food and beverage.
· Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
· Closes the best opportunities for each property based on market conditions and individual property needs.
· Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
· Builds and strengthens relationships with existing and new customers to enable future bookings.
· Effectively manages and develops relationships with key internal and external stakeholders.
· Effectively uses sales resources and administrative/support staff.
· Establishes clear expectations for customers and properties throughout the sales process.
· Transfers accurate, complete and timely information to operating departments at the properties.
· Effectively resolves guest issues that arise as a result of the sales process. Brings issues to the attention of EBC Leadership Team as appropriate.
· Participates in guest satisfaction review sessions to identify areas of improvement. Shares recommendations to address guest service issues.
· Performs other duties as assigned to meet business needs.
Job Details
Date Posted: | 2013-12-24 |
Job Location: | Doha, Qatar |
Job Role: | Sales |
Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
Career Level: | Mid Career |
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Date Posted: December 24, 2013 at 01:27PM
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Sales Executive - Renaissance Doha City Center Hotel
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