Customer Service Agent - FedEx Express

• Deal directly with customers either by telephone, electronically or face to face

• Respond promptly to customer inquiries

• Handle and resolve customer complaints

• Obtain and evaluate all relevant information to handle product and service inquiries

• Provide pricing and delivery information

• Set up new customer accounts

• Organize workflow to meet customer timeframes

• Keep records of customer interactions and transactions

• Record details of inquiries, complaints and consequent actions taken

• Maintain customer databases

• Communicate and coordinate with internal departments

Job Details

Date Posted:	2014-04-25
Job Location:	Beirut, Lebanon
Job Role:	Customer Service
Company Industry:	Shipping; Distributions and Logistics
Monthly Salary:	US $1,000
Joining Date:	2014-06-02

Preferred Candidate

Career Level:	Entry Level
Nationality:	Lebanon
Degree:	Bachelor's degree / higher diploma

Apply Now - Jobs in Lebanon - Customer Service Jobs in Lebanon - Search All Jobs

Company:

Date Posted: April 25, 2014 at 02:48PM

Apply Directly Here

Customer Service Agent - FedEx Express