JOB ROLE
Assists the Restaurant Manager in controlling and monitoring the performance of the restaurant’s daily operations and workflow, by managing its human resources, overseeing the inventory and the ordering of food and supplies, optimizing profits and ensuring that customers are satisfied with their dining experience.
DUTIES SUMMARY:
Handles customer’s complaints and taking any appropriate actions to turn dissatisfied guests into return guests
Seeks feedback from customer through comment card and coordinate with the restaurant manager on the potential corrective or improvement actions
Ensures the application of operations manuals and work procedures
Ensures the application of all Food Safety and Cleaning standards in the restaurant
Ensures ordering goods according to the par level stock, to control the cost, the waste and the inventory variance
Monitors stock in the restaurant and takes proper action when needed
Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of food preparation
Performs Opening and Closing Checklist/Hand over checklist to make sure that the restaurant operations is run smoothly and well function by applying the critical path methodology
Ensures that proper security procedures are in place to protect employees, customers and company assets
Participates in developing a positive working environment to increase harmony between team members for better productivity
Develops employees by providing ongoing feedback, and communicating performance expectations.
Ensures that Human Resources policies and regulations are well applied in the outlet
Job Details
| Date Posted: | 2014-04-24 |
| Job Location: | Beirut, Lebanon |
| Job Role: | Management |
| Company Industry: | Catering/Food Services/Restaurants |
Preferred Candidate
| Career Level: | Management |
| Degree: | Bachelor's degree / higher diploma |
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Date Posted: April 24, 2014 at 11:44AM
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Assistant Restaurant Manager - Zaatar W Zeit
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